Privacy Policy
How we collect and use your data
This privacy policy explains how Groupage Shipping collects and uses your personal data when you use our website and contact form.
Who We Are
Groupage Shipping is a freight forwarding service operated by EuroTurk Freight Solutions, registered in the United Kingdom with a head office at Unit 5, Dairy Court, 97 Huntingdon Street, St Neots, Cambridgeshire PE19 1DU.
Data We Collect
We only collect data you choose to provide through our contact form: your name, email address, phone number (optional), service of interest and the message you write. We also record the URL of the page from which the form was submitted, the language you were browsing in, your IP address and the time of submission so that we can respond effectively and prevent abuse of the form.
How We Use Your Data
Your data is used only to respond to your enquiry and to provide a quote or further information about our services. We do not sell, rent or share your personal data with any third party except where strictly necessary to fulfil your enquiry or where required by law.
Email Delivery
Form submissions are delivered to our operations team via Resend, an email delivery service. Resend processes the email on our behalf as a data processor and does not use your data for any other purpose.
Data Retention
We retain enquiry data only for as long as necessary to respond to your enquiry and to comply with any legal or accounting obligations, typically no more than 24 months.
Your Rights
Under UK GDPR you have the right to access, rectify, or delete your personal data, restrict or object to processing, and to data portability. To exercise any of these rights, please use our contact form and state the right you wish to exercise.
Cookies
We use a strictly necessary language preference cookie (NEXT_LOCALE) to remember your chosen language. This cookie is essential for site functionality. With your explicit consent, we also use Google Analytics 4 to understand how visitors use our website so we can improve it. No analytics cookies are placed on your device until you click "Accept" on our cookie banner. You can withdraw your consent at any time by clicking the "Cookie preferences" button in the footer of any page.
Security
We use HTTPS everywhere, modern security headers, server-side rate limiting and Google reCAPTCHA v3 to protect the contact form from abuse. We do not store form submissions on this website — they are sent to our operations team and are not retained on the public-facing infrastructure.
Updates
We may update this privacy policy from time to time. The most recent version is always published on this page.
For any privacy-related question, please use our contact form. Contact form →